Avail affordable and hassle free HP Screen replacement service in UK

Computer manufacturer HP today announced that some of its notebooks may contain faulty and potentially dangerous batteries. HP asks owners to contact Customer Service immediately for a replacement battery. The news comes at the end of a catastrophic week for computer manufacturers.

This HP laptop news is up-to-date with Specter and Meltdown processor issues - security risks that affect virtually all modern computing devices. In a statement released on Friday afternoon, HP announced that a selection of its laptops manufactured between 2015 and 2017 was affected by a battery failure that posed a potential fire risk. HP recommends that laptop owners immediately check if their model is among the affected models.

Is my computer affected? HP has uncovered a list of the models affected by the problem.

ZBOOK series:

 HP ZBook 17 G3, HP ZBook 17 G4, HP ZBook Studio G3

Pavilion series:

HP Pavilion x360

ProBook series:

HP ProBook 640 G2, HP ProBook 640 G3, HP ProBook 645 G2, HP ProBook 645 G3, HP ProBook 650 G2

HP Battery Scan Tool available:

 Although these are the areas HP has identified as a potential battery issue, not all of HP's many laptop models are affected. To check if your laptop is one of the unlucky ones, HP has provided a downloadable tool on its website that scans your computer and detects if the rogue battery is present.

If you are an HP laptop owner, you can run the laptop scanner here. If the tool diagnoses your laptop as faulty, it activates a battery safety mode that virtually renders the battery unusable and allows only the notebook to be powered on. While this should reduce the likelihood of damage, you still need to contact HP for a replacement battery, If you are not sure whether your laptop is one of the above, contact HP Customer Care on 0207 660 0596 for assistance.

What happens to my HP laptop?

 If your laptop is one of the affected models, HP will replace the battery for no charge. Make sure you contact HP directly to handle this callback. Do not bring your laptop to a repair shop as the battery cannot be replaced by the user. In addition, you will not receive the same service that you would receive from the official recall program. You may also be charged a fee. Once you have contacted HP, a technician will contact you to arrange an appointment to replace the battery in your own home.

HP states that customers can expect to receive a response within three to five business days of contacting them. We have recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential security risk. We take immediate action to address this issue, including a voluntary recall and replacement of batteries. This action affects approximately 0.1 percent of HP systems sold worldwide in the last two years.